Shipping policy

Shipping

At Coop Collective, we’re proud to offer free shipping on all orders, with no minimum purchase required.
We aim to ship orders as quickly as possible most orders are processed within 1–2 business days and delivered via standard shipping within 3–7 business days.

You will receive a shipping confirmation email with tracking information once your order has been shipped.

Returns

Your satisfaction is our top priority. That’s why every purchase is backed by our 90-Day Satisfaction Guarantee.

If you’re not completely happy with your order, you can return it within 90 days of delivery for a full refund.

  • Return shipping is on us. We’ll provide a free return shipping label to make the process easy and hassle-free.

  • Returned items must be in their original condition or gently used.

  • Refunds will be processed to the original form of payment once the returned item is received.

To initiate a return, simply contact us at hello@coop-collective.com with your order number, and we’ll take care of the rest.